Terms of service
GENERAL TERMS AND CONDITIONS OF USE AND PURCHASE AND SALE OF THE SITE "baut.with.br"
These terms and conditions (hereinafter referred to as "Terms") apply to the use of Our Site, "baut.with.br", for you.
Our Website is maintained by the legal entity Baut Roupas e Acessórios para Animalis Ltda ("Baut"), duly registered under CNPJ n. 40.299.391/000101, email: juntos@baut.com.br, registered office at:
Avenida Rio Branco, 26 - overstore. Center. Rio de Janeiro - RJ. CEP: 20090-001.
These Terms apply to all those who register on Our Site, so anyone who wishes to complete their registration must carefully read and agree to the rules set out in this document.
Those who do not understand or do not accept the rules set out in these Terms will not be able to register on Our Site and, consequently, will not be able to access or use the resources restricted to registered users.
1. DEFINITIONS
"We", "Our" or "Our" refers to Baut Roupas e Acessórios para Animalis Ltda ("Baut"), the legal entity that maintains and is responsible for the Site.
"Site" is the website that can be accessed from the address "https://baut.dog", including all its pages and resources.
"Consumer Protection Code" or "CDC" is Federal Law no. 8.078, of September 11, 1990.
"Parties" refers to both the User and Us, without distinction.
"Products" refers to the following products that are sold directly by Us through Our Site and which can be purchased by Users:
clothes and accessories for dogs
"Our Content" refers to any and all information or data published or made available directly by Us on the Site, including, among others, texts, images, videos and audios.
"User" is the person who browses or otherwise uses Our Site.
2. AGE RESTRICTIONS FOR REGISTRATION
Only people over 12 years of age may register on Our Site.
Non-emancipated minors under 18 may only use Our Site if they are duly assisted or represented by their parents or legal representatives.
Legal entities will also be able to register, through their legal representatives.
3. MAINTENANCE, AMENDMENT AND DELETION OF REGISTRATION
Each User may maintain only one account on the Site. Duplicate accounts, when identified, will be automatically deactivated by Us, without prejudice to other applicable penalties.
For registration to be completed, the User must fully provide the required data. All information provided by the User must be accurate, truthful and up-to-date. In any case, the User may be held liable, in civil and criminal law, for the veracity, accuracy and authenticity of the data provided.
The User must provide a valid email address, through which all contacts will be made. All communications sent to the aforementioned address will be considered read by the user, who thus undertakes to regularly consult the messages received and to respond to them, if necessary, within a reasonable period of time.
After confirming your registration, the user will have a personal login and password, which they must use to access their account on the Site. This data must not be communicated by the User to third parties, and the use made of them is their sole responsibility. You must notify Us immediately if you suspect any suspicious or unexpected activity has occurred on your account.
It will not be permitted to assign, sell, rent or transfer, in any way, a User account, which is personal and non-transferable.
Whenever your registration data is out of date, the User must correct it using the tools we provide to do this.
The User who fails to comply with any of the rules contained in this instrument will have their account suspended and will be notified to justify themselves. If you do not provide a justification within the designated period or if the justification is not accepted, your registration will be deleted and you will not be able to register again on the Site.
The user may, at any time and without the need for justification, request the cancellation of their registration with the Site. Your unsubscription will be carried out as quickly as possible, as long as there are no outstanding debts.
Whether in the case of a request for cancellation of registration, or in the case of deletion due to non-compliance with the rules set out herein, the User's personal data will be treated in accordance with our Privacy Policy, and it is possible that all or some data will be maintained even after account deletion, regardless of the consent of the personal data holder.
4. NAVIGATION
We undertake to use all technical solutions at our disposal so that the Site can be accessed 24 (twenty-four) hours a day, every day. However, We may, at any time, interrupt, limit or suspend access to the Site or some of its pages or resources, in order to carry out updates, modifications, corrections or any other action that we deem necessary to ensure its proper functioning.
5. MANAGEMENT THE SITE
For good management, We may at any time:
a) suspend, interrupt or limit access to all or part of the Site to a specific category or to all Users;
b) remove all information that may disrupt the functioning of the Site or that is in conflict with norms of Brazilian Law or international Law;
c) suspend the Website in order to make updates and modifications.
6. OUR RESPONSIBILITIES
Although We do everything within Our power to keep Our Site in full and correct operation, We will be responsible for any defects or defects found in the computer program that makes up Our Site and which have been caused by Us, as long as damage has been proven.
Defects or problems arising within or as a result of the systems or equipment used by the User to access and use Our Website will not be Our responsibility.
We are not responsible for the use that Users make of Our Site, and they are responsible personally and exclusively for their own actions.
We will not be responsible for any damages arising from acts of God, force majeure or those resulting from the actions of third parties.
We are responsible for Our Products sold within the scope of the Site and we undertake to deliver them in accordance with the conditions established during the contract. We are not responsible, however, in situations that are beyond our control, such as in situations in which the contracting User provides us with false or incorrect information or in which there is a fortuitous event or force majeure that harms or prevents us from fulfilling our commitments in a timely manner. .
7. USE OF SITE
The User must use the Website's functionalities for purposes that do not contradict the law, morals or good customs. In particular, you must limit yourself to using them in accordance with the objectives for which they were created.
The User may not use crawlers, robots or any computer programs, algorithms, equipment or automated methodologies to access, copy, read, monitor, navigate, fill in forms or publish content on the Site.
The User may not use any automated or manual means or tools to access any content or information that has not been intentionally made available to them by Us, including the information contained in sections of Our Site and that which is stored or circulated within the scope of the Information Technology infrastructure used by Us, which includes equipment, networks and servers.
The User may not violate or test the vulnerabilities of the Website's security mechanisms or the Information Technology infrastructure used by Us.
The User may not use any of the content or information made available on Our Site for the purpose of identifying other Users or other people, unless the content or information is lawfully disclosed for this purpose.
The User may not overload the Information Technology infrastructure that maintains the Site with an excessive or unreasonable number of requests.
The User may not hide his identity or the origin of his connection, nor may he impersonate another person. In this sense, in addition to other possible conduct, the User may not use any tools or mechanisms to manipulate or mask the origin of any message sent to Us or Our Information Technology infrastructure through Our Website or any of its features. .
The registered User will be responsible for the use made of their user accounts, and must ensure that their access credentials (login and password) are not shared with third parties.
The User is responsible for ensuring the security of the electronic equipment and systems they use to access the Website.
8. EXTERNAL LINKS
Our Site may contain external links that redirect the User to other pages on the internet over which We do not exercise control.
Despite the prior and regular checks we carry out, we disclaim any responsibility for the content found on the pages and applications that can be accessed through these links.
9. INTELLECTUAL PROPERTY RIGHTS TO COMPUTER PROGRAMS AND OUR CONTENT
The computer programs that make up the Site and Our Content available on the Site are Our property, unless we expressly mention otherwise.
Our computer programs and Our Content that are protected by copyright may not be, in whole or in part, copied, reproduced, represented, adapted or in any way altered, by any means and for any purpose, without Our prior authorization , expressly and in writing. In the event of violations of Our intellectual property rights, We reserve the right to take all applicable judicial and extrajudicial measures.
Access to the Site does not generate for the User any intellectual property rights relating to elements of the Site
10. PRODUCTS
Through the Site, We provide the customer with a catalog or an online store accurately presenting the Products sold. The Products are described and presented with the greatest possible degree of precision, accompanied by correct, clear, precise, obvious information in Portuguese about their characteristics, qualities, quantity, composition, price, guarantee, expiration dates and origin, among others. data, as well as any risks they pose to the health and safety of the User who acquires them.
Products are offered for sale until available stock limits.
The prices and fees relating to the sale of the Products are specified in the catalog or in the online store.
Before finalizing the purchase of a specific Product, the User must find out about its specifications and its destination. In the case of a Product purchased within the scope of offers, the User must also observe its application conditions.
Offers will be made available on the Site at Our convenience. They may be completed before the expected deadline if stock is exhausted and it is not possible to reestablish it with Our suppliers.
11. PRICES PRODUCTS
The seller reserves the right to modify the prices of Products at any time, publishing them on the Website.
The rates in force at the time of the order will be applied, subject to availability of Products on this date.
Prices will be indicated in reais and will not include delivery fees, which will be specified separately and will be informed before placing the order.
The total amount of the order, including all fees, will be indicated before the final validation of the order.
12. PAYMENT
Payment for the order must be made in cash or in installments, through the following means:
credit card and bank slip
13. DELIVERY OF PRODUCTS
The delivery time for Products purchased on the Website will be informed at the time of ordering, in working days. Delivery time is calculated according to stock, region, invoice issuing process and order preparation.
After the order is finalized, it may not be possible to change the payment method, delivery address or Product delivery conditions, such as priority or advance payment.
Deliveries will be made through the service provided by our own company in the parcel transport sector, specially contracted for this purpose. Immediately after sending the order, the customer will be informed about the responsible company, as well as its delivery policy, such as the days and times on which it can be carried out. They will also be informed of the order registration number, if any, for simultaneous tracking via the internet.
We are not responsible for the assembly or disassembly of Products, nor for their transportation, after delivery to the address provided by the customer.
14. THE RIGHT TO REPENT
Within a period of 7 (seven) days, counting from the date of receipt of the purchased product, the customer may withdraw from the purchase and request a refund of the amounts paid, without the need to present any justifications.
In this case, he must return the purchased product or service to the seller, in the same conditions in which he received it.
15. EXCHANGES AND RETURNS
The Site's exchange and returns policy will be governed by the Consumer Protection Code (Federal Law no. 8.078, of September 11, 1990).
Apart from the hypothesis of customer regret, the exchange or return of purchased products or services will only be carried out upon verification of defects in quality or quantity that make them unsuitable or unsuitable for the consumption for which they are intended or that reduce their value. value. Products or services that differ from the indications on the container, packaging, labeling or advertising message may also be exchanged or returned, respecting any variations arising from their nature.
The User must contact us, through Our customer service, as soon as they discover a defect in the product or service purchased. If, within a maximum period of 30 (thirty) days, it is not possible to resolve the defect or, regardless of this period, the replacement of the defective parts could compromise the quality or characteristics of the product or service, reduce its value or be a product or essential service, the User may choose to replace the product with another of the same type or to re-perform the service, to refund the amount paid or for a proportional reduction in the price.
16. PERSONAL DATA PROTECTION
We process Users' personal data in accordance with Federal Law no. 13.709/2018 (General Personal Data Protection Law) and other related regulations that are applicable to Us. More information on this subject can be found in our Privacy Policy, which can be accessed from link: https://baut.dog/policies/privacy-policy.
In said Policy, we identify the personal data we process and provide information on how, for what reason and on what legal basis we do so, as well as the way in which Users can exercise their rights related to the protection of their personal data and how they can contact our Personal Data Protection Officer.
Requests for alteration, rectification or deletion of personal data must be directed to Us in accordance with the provisions of that Policy.
17. USER CUSTOMER SERVICE
In case of questions, suggestions or problems using the Site, the User may directly contact Our customer service, via the email address: juntos@baut.com.br or telephone: (11) 91869-4493. These User support services will be available on the following days and times:
Monday to Friday from 10am to 5pm
The User may also choose to send correspondence to the Site's headquarters address, informed at the beginning of this document.
18. SANCTIONS
Without prejudice to other applicable legal measures, We may, at any time, warn, suspend or prevent User access:
- a) that fails to comply with any of the provisions contained in this instrument;
- b) who fails to comply with their duties as a User;
- c) who commits fraudulent, illegal or immoral acts;
- d) who provides any incorrect information;
- e) whose behavior constitutes or may result in offense or damage to third parties or to the Website itself.
19. THE CHANGES
This version of the general terms and conditions of use was last updated on: 06/08/2023.
We reserve the right to modify the website and services, as well as these rules, at any time, especially to adapt them to developments on the Website, whether by making new features available, or by deleting or modifying those already existing.
The User will be explicitly notified in the event of a change to this term.
20. APPLICABLE LAW AND JURISDICTION
For the resolution of disputes arising from this instrument, Brazilian law will be fully applied.
Possible disputes must be presented in the court of the district in which the site editor's headquarters are located.
Welcome!
The team at Baut wishes you an excellent navigation!